Wali and EatOkra have partnered to integrate AI-powered assistants into over 18,000 Black-owned restaurants, enhancing customer engagement through personalized, real-time interactions. This collaboration empowers restaurants with advanced AI tools to streamline inquiries, reservations, and menu management, improving the dining experience and boosting visibility.
NEW YORK, Feb. 20, 2025 /PRNewswire-PRWeb/ -- Wali, a cutting-edge AI platform, has partnered with EatOkra, the leading discovery app for Black-owned restaurants. This transformative collaboration brings Wali's custom AI assistants to over 18,000 Black-owned restaurants featured on EatOkra.
The Wali AI assistant functions as an interactive chatbot, delivering human-like, personalized customer interactions through retrieval augmented generative AI (RAG).
Wali collaborates with each restaurant to create a custom local database that acts as the AI assistant's knowledge base. This evolving database can include menus, hours, FAQs, and be shaped to reflect the restaurant's unique brand voice.
Drawing from this knowledge base, the Wali AI assistant powered by Google Gemini generates dynamic, natural-sounding responses to diners' questions, provides tailored suggestions, and handles reservations effortlessly. The Wali AI assistant transforms customer engagement into a seamless, personal experience by combining generative AI with restaurant-specific data.
"Wali is built to make AI simple and accessible for local businesses," said Marvin Johnson, CEO of Wali. "This partnership with EatOkra allows us to empower Black-owned restaurants with tools that enhance customer interactions while strengthening their visibility in the community. We're proud to work with EatOkra to help these businesses thrive."
Anthony Edwards, CEO of EatOkra, added, "At EatOkra, our mission has always been to celebrate Black-owned restaurants and make it easier for people to discover and support them, This partnership gives these restaurants innovative tools to deliver exceptional customer experiences and grow in today's digital-first world."
This partnership gives Black-owned small businesses tools once reserved for big chains. It also helps diners easily find and support these restaurants.
By combining EatOkra's community-focused platform with Wali's cutting-edge AI technology, this collaboration sets a new standard for how Black-owned restaurants connect with their communities and enhance their digital presence.
Currently in Beta, the program will be rolled out to all EatOkra-listed restaurants in the coming months.
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Marvin Johnson, Wali, 1 6783608701, [email protected],
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