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Foureyes Releases 2025 Automotive Benchmark Report: 43% of Sales Leads Mishandled


News provided by

Foureyes

Mar 24, 2025, 07:10 ET

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Study finds 43% of dealership leads mishandled
Study finds 43% of dealership leads mishandled

Annual industry study examining 1.1 billion website visits reveals critical insights on lead management and purchase timing across dealerships

LAKE OSWEGO, Ore., March 24, 2025 /PRNewswire-PRWeb/ -- has released its seventh annual , revealing significant insights for dealers looking to optimize their sales performance in 2025.

The comprehensive analysis, which examined over 1.1 billion dealer website visits and 30 million pieces of inventory across 22,500 dealership websites, uncovered notable trends in lead management alongside other shifts in inventory and pricing.

40% of buyers still purchase after day three in the sales cycle, representing a substantial untapped market that dealers can access with the right approach to long-term lead nurturing.

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Among the report's most compelling findings: 43.2% of sales leads were "mishandled," with 14.1% of those never getting logged to dealer CRMs at all.

Also notable, the report found 60% of buyers who purchased a vehicle did so within the first three days of their initial inquiry, meaning a significant 40% of sales still closed after many dealerships stopped following up with leads.

On the inventory front, the data found new vehicle levels reached a four-year high by the end of 2024, while used inventory hit its lowest level since 2019. Despite increased new inventory, the average price per vehicle remained stable throughout 2024, ending at $49,520.

"The numbers in this year's report highlight an incredible sales opportunity that gets overlooked," said David Steinberg, CEO of Foureyes. "That being the 40% of buyers who still purchase after day three in the sales cycle. It represents a substantial untapped market that dealers can access with the right approach to long-term lead nurturing."

DOWNLOAD THE REPORT:

For more information, visit foureyes.io, email [email protected], or call (971) 352-3494.

About Foureyes:

Foureyes is a leading provider of sales intelligence software for the automotive industry. Through its patented technology, Foureyes helps dealers improve long-term close rates by matching customers to the right vehicles based on their interests. Its latest innovation, Foureyes Connect, gives partners access to dealer-authorized data, helping build advertising audiences, measure attribution, and power marketing solutions without technical complexity.

Media Contact

Matt Inda, Foureyes, 1 9713523494, [email protected],  

SOURCE Foureyes

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